What do your people want (other than more money)? They want clarity, autonomy, empowerment, respect, and organizational accountability. They want to make a difference and do good, meaningful work. They want to know that leadership cares and that everyone in the company is rowing in the same direction with the same commitment and vigor that they apply to their own work.

Put plainly, there’s no better time than the present to invest time developing and/or refining your personal plan. You’re already sifting through financial records and creating a semblance of order from the chaos of a year’s worth of economic activity—why not take the opportunity to build your plan when your financial position is top of mind?

A gemba walk is an opportunity for leadership to see how work is accomplished with their own eyes, listen carefully to the challenges and opportunities the team faces, and ask questions with the intention to seek to understand challenges and opportunities so they can be an advocate for and supporter of the team or department.