This morning, I’m going to read an excerpt from my first book, Balancing Act: Teach, Coach, Mentor, Inspire. The point of today’s Muse is to shine a bright light on our responsibility as leaders to hone the skills of self-awareness and engaging in challenging conversations.

The challenge we face is that critical thinking is hard. The easy path is to not question, not ask ‘why,’ and not dig for deeper meaning and root cause. The more difficult, but ultimately more rewarding path is to challenge fixed belief systems, internal biases, and recognize that when we deflect and point fingers at others, three more are pointing right back at us.

I get asked fairly often how an individual can improve this skill. So today, I’m going to provide listeners with a tool to improve critical thinking. Before we get started, a word of caution—improvements in critical thinking seldom happen overnight. Critical thinking skills are developed over years and maintaining this skill takes real effort—critical thinking can atrophy quickly if we abandon or reduce our commitment to continuous improvement and lifelong learning. It is sooo easy to get lulled into the status quo and easy to adopt a fixed, unyielding mindset.

Working with Intention: Self-reflection and the use of the five whys requires an open mind and a strong ego in order to challenge potential unconscious bias and consider answers that may not be popular or fit neatly into existing narratives. Hence, it's seldom the case that meaningful results come solely from self-reflection exercises. To make more progress, we will need the help of our coaches and mentors.

My goal with this muse is to gently, but purposefully change the arc of the conversation in corporate circles around the concept of empathy and empathetic leadership. In my opinion, empathy is great, but it lacks two essential ingredients—the willingness/ability to help, and the ability to detach. Compassion represents a logical extension of empathy as it combines the ability to recognize someone else’s feelings and the motivation to help them do something about it. This addition of the motivation to help requires an ability to separate or detach oneself from the challenge the other person is experiencing. Without this ability to mentally detach, their challenge or pain becomes yours and carrying around that emotional burden will ultimately lead to your own exhaustion and burnout. Yes, it’s awesome that you feel another’s pain and want to help alleviate it, but if it’s at the expense of your own well-being, what’s the point?

In today’s Muse, I’m going to focus on the topic of meetings. Love them or hate them, meetings are a meaningful part of corporate life and represent a significant opportunity for improvement—meaning making meetings more effective—as part of any organization’s continuous improvement practice.