This is why measurement and transparency are key components of any effective management operating system. If everyone has access to the same information and that information is shared consistently through time, then the gap, dare I say gulf, that can exist between the information that makes its way up to the C-suite and the reality of operations at ground level can be closed. 

In my experience, run rate and momentum are the most important things that determine a business’s performance early in the new year. You can have glorious PowerPoint presentations that illustrate a bright, shiny New Year, but if there’s no momentum and your teams haven’t already upskilled and allocated significant resources to the plan, then you’re almost certainly going to face disappointment in Q1.

What we know about resolutions, is that most of them fail. Why do they fail? Because they’re typically not integrated into a broader long-term personal plan. Loads of energy and attention get poured into resolutions early in the year. Then time passes, entropy sets in, the inertia of the previous status quo sets in, and the hopes and dreams of New Year’s Eve are eventually dashed—leading to disappointment and regret.

As a global society, let’s use the Holiday Season to reflect on how we approach interactions with our fellow cosmic travelers. When alignment is a challenge and viewpoints don’t seamlessly calibrate, seek first to understand—not immediately jump to tearing others down who don’t share our opinions or worldview.

If more of us seek to understand, we will continue to make progress toward a more equitable, diverse, and inclusive future state.

To be “bankable” requires an understanding of how the business functions, what your role is in the value streams that you influence, and how the value you help create generates revenue and operating income.

Ever hear someone say “Trust me,” or “To Be Honest With You…?” These are phrases that some of us say out of habit and I believe we should actively work to jettison them from our vocabulary. 

When I hear someone repeat one of these phrases, the first thing that comes to mind is: “so are you lying to me the rest of the time?” My ability to trust individuals who overuse these phrases is challenged, and in a workplace where balancing trust with accountability is paramount, we don’t need to be injecting language into conversations that immediately makes us question the veracity of what our colleagues say.