The reality is that we are all different. Every member of a team has a unique set of change curves that is akin to a fingerprint. We all wear a one-size-fits-you pair of lenses that we see and interpret the world through. Assumptions of sameness quickly break down because for any individual change event that occurs—an acquisition, product sunset, or process change, to name just a few—each team member is going to process said change event differently.

I’m nearing my 60th birthday at the close of this coming summer and face a choice very similar to the choice that my parent’s generation faced in the late 1990s. I can either learn more about NLP, LLM, and what’s coming next, or I can tell myself that “I’m too old to learn something new” and be left in the dust—begging my children’s generation for the remainder of my years to help me use the avalanche of new tools and technologies that will undoubtedly sprout from today’s LLM seeds.

First, most businesses function better when the economy is stable, and fiscal policy has a major impact on economic stability. Yes, there are businesses that thrive on chaos, but those are the exception and not the norm. The vast majority of us value reliability, predicability, and high-functioning governmental entities and policies that support business growth and consumer well-being. Fights about the debt ceiling do neither of these things.

If you’re a leader, listen to what your front-line personnel are telling you about what your customers are saying. Actively listen. Meet them on their turf. Tune in directly to customer conversations. Show you care by taking action to improve the experience of your customers. Taking action will result in improved working conditions for your front-line colleagues.

Requiring everyone to sit next to each other in a physical space will not drive an enlightened corporate culture—giving individuals and teams meaningful work and a sense of purpose is what matters.

Every employee of every company in the world is involved in value creation and impacts one or more value streams either directly or indirectly. Unnecessary complexity, over-engineered processes, extraneous approvals, and myriad other blockers impede flow and therefore constrain value addition to any process.