There are many “top skills for the future,” but communication, influence, and professional presence routinely populate top ten lists that are prevalent in academic circles and the business press. I view it as my duty to prepare my students for the real world of work. If they enter the job market without being objectively terrified to use their voice, render an opinion, and act as a positive force for change and growth, I will have done my job.

First and foremost, great teachers are great listeners. They are keen observers of the world around them. Yes, they love to lecture and impart information and counsel, but one of the most important aspects of teaching is listening to the diverse needs of students to gain an understanding of where the student is, so they can be met where they’re at. A great teacher knows when to talk and when to shut up, observe, and listen.

To begin, it’s important to state what I hope is the obvious—that the number one job of all leaders and managers is to be a coach to their teams and team members. Unfortunately, in many organizations, coaching is viewed as a ‘nice to have’ and is not encouraged as the priority it should be. There are all manner of excuses for this lack of focus on coaching.

It was a magic show. A magic show presented during a global pandemic that has killed millions. To help keep everyone safe from the virus and allow the “show to go on,” the organizers instituted a very simple attendance criteria that everyone wear a face covering to limit the spread of airborne particles that contain infectious disease.